Refund and Cancellation

Refund and Cancellation

Aashirvaad Trust NGO takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of the unlikely event of an erroneous donation or if the donor would like to cancel his donation, we will respond to the donor within 7 working days of receiving a valid request for a refund from the donor.

The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send an email within 2 days of donating to [email protected] along with –

  • A receipt showing the donation amount has been deducted.
  • The donor must return the original receipt to us at our office addresses if the donation receipt has already been issued.
  • The donation cannot be refunded if the tax exemption certificate has already been issued, however, we will refund it in case of a valid refund request due to an error on our part.


Cancel a donation :

Donations can be canceled any time up to 5 days after your payment was made. If you decide to cancel a donation after 5 days, we will refund the donation provided the donation has not been used for a charitable project.


Receipt

Donation receipts will be sent by post and/or via email, according to donor preferences.

For any information relating to a donation, please email [email protected] or contact us on +91-7020704926 during office hours Monday to Saturday : (10.00 am to 6.00 pm)